
Top trending tools that the companies need to use in creating a never before customer experience.
Do we still consider humans as the smartest being of all? Does the human brain overshadowthe functioning mind of every other species? How about sparing those debatable arguments for the scientists till the clouds get clear? Not sure about the intelligence quotient of humans, but we can definitely boast about the most impressive sensory organs. Human Anatomy establishes the fact that humans have five intricate sense organs, the eyes, nose, ears, tongue and skin. Similarly, a c

Steps of the ladder that companies should mount in 2019 for a better customer engagement.
A company is knitted with numerous hope, dreams and aspirations of its people. It stands on the pillars of leadership, service, quality and accountability. Though every company is different, they have a single objective, i.e.profit maximization through growth. Customers represent the trophies that the company posses. Hence, it is evident that the demand of the customers for a product or a service construct the companies and instigates businesses. If a customer is unhappy with